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Customers who use an account number and username to sign into our store can log in with this form


For product enquiries please contact Sales on 01322 550 167 or email

For help with online issues email

By completing and submitting a form on our website, you are consenting for Bates Office Services Ltd (ICO registration Z7503426) to contact you in relation to your specified enquiry. If you have requested to receive special offers via email, we may contact you with promotions relevant to our business activity. You may opt out and withdraw consent at any time by following unsubscribe links or contacting us directly.

Your data will be held in the UK and not shared outside our organisation. We'll make sure we keep your personal information private and secure, and we will only use it in context with your enquiry. Our processes are fully compliant with EU/UK privacy laws.

Personal information will not be held for longer than is necessary, or if your consent is removed. If your enquiry proceeds to a quotation/order, our full Customer Privacy Notice will be issued.

Should you have any further queries, or to request access to or amendment/erasure of your personal data, please contact:

Please note a change to our returns policy. Goods ordered incorrectly can only be returned within 7 days of receipt and will incur a 20% restocking fee.

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